Friday, October 12, 2018

Book Summary: The Innovator's Dilemma, Meeting the Challenge of Disruptive Change



Innovate or Die, a favorite Business Book by Steve Jobs, this paper summaries the 2 types of innovations and how companies should organize and structure accordingly.


The two types are Sustaining and Disruptive innovation.
Sustaining innovation is the kind of innovation most company engage in when upgrading a service or adding new functions and features. Obviously if you don’t improve you risk losing your customer base and eventually your business. Disruptive innovation is more drastic change as of when you introduce brand new technology, product or market.


3 Factors of Organization Capabilities;


1)      Resources: people, equipment, technology, cash and other non-tangible resources such as product design, information, brand and customer relations

2)      Processes: Decisions and processes that transform resources into product and services.

3)      Values: Not to be confused with ethical values. Values here relate to the standards where the company and employees set priorities if an order, idea, profit margins, product or customer is important to purse or not.
The 2 kind of values:

a.       How company assess growth market values.

b.       How big an opportunity has to be before it can be pursued.

Example; Digital Dilemma:
A good example why Digital business (Mainframe and Mini computers included) in the eighties couldn’t win the race against PC market is the differences between the two factors Processes and Values.
Processes: Digital’s processes were taking long time to come up with products while PC were capturing different components with much quicker turn around.
Values: Digital profit margins had to be over 40% to be considered good business, PC industry values were very narrow and much less.
The 3 Organization styles that are used in the structural table below

(A) New organization space within corporate boundaries with “Heavy weight teams”
(B) Spin out independent organization.
(C) Acquisition with a different company’s values that are closer to the new task
Questions organizations need to answer:
1)      Are the current processes appropriate for this new problem/task?
2)      Will the values of the current organization cause the new initiative to get high priority or relinquish it?
Deciding on organization structure:
The first table below discussed the recommendations based on Processes and Values.
The second table goes deeper and involves the kind of innovation.
First Table:












Second Table:


















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